Chris Burns

Head of Audio and Digital, BBC England

The future for local radio – and how new technology is driving a deeper “emotional connection” with listeners

26th September 2019

Chris Burns is head of audio and digital for BBC England, and is responsible for the majority of their local radio stations across the country. Starting as a late-night phone-in presenter for Radio Trent, her career has included stints editing shows on Radio 4 such as Woman’s Hour, Any Questions and Start the Week, and she is now tasked with reinventing the medium for the next generation. In this in-depth interview, Chris walks through a career dedicated to radio, having developed a love for it as a child, argues that “repeats shouldn’t be a dirty word” as they give people a chance to revisit much-loved programmes, and explains how new technology is driving a deeper “emotional connection” with listeners.

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