Mark Frankel

Social Media Editor, BBC News

Breaking news fast yet accurately, tailoring content to suit each platform… and how their online operation will ultimately overtake broadcast.

23rd November 2017

Mark Frankel is Social Media Editor at BBC News. In this in-depth interview, he discusses how for millions of people the news is now increasingly broken (and made) on Twitter; the importance the BBC places on accuracy over speed, and the editorial challenges created by each of the various social platforms; how the breaking news alerts are managed technically; how their use of live streaming allows them to engage with audiences in new ways; dealing with trolls, abuse, and the politics of fake news; and gives his thoughts on what’s next for BBC News – arguing social media will ultimately overtake not only broadcast, but the other online platforms too.